Terms and Conditions
Welcome to Yes Helping Hands, an online platform dedicated to showcasing and selling handcrafted products made by single mothers and physically challenged individuals. By accessing or using our website, you agree to be bound by the following terms and conditions.
1. Acceptance of Terms
By accessing or using this website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our website.
2. Introduction
This website is operated by Yes Helping Hand, an initiative of Yes Helping Hand, founded in 2011 in Pokhara, Nepal. Our mission is to empower differently-abled individuals, marginalized groups, and single mothers through the sale of handmade products, including luxurious pashmina products. By purchasing from our website, you contribute to our cause of promoting inclusivity, diversity, and sustainable, ethical sourcing.
3. Use of Website
By accessing this website, you confirm that you are at least the age of majority in your state or province of residence, or that you have given us your consent to allow any of your minor dependents to use this site. You agree not to use our products for any illegal or unauthorized purpose and not to violate any laws in your jurisdiction.
4. Products and Services
All products sold on this website are handmade by single mothers, marginalized individuals and differently-abled individuals. We strive to ensure that all products are accurately described, but as each item is handcrafted, slight variations may occur. By purchasing, you acknowledge and accept these variations as part of the uniqueness of handmade products.
5. Pricing and Payments
All prices are listed in Rupees and are subject to change without notice. Payments are securely processed through our payment gateway, and we do not store your payment information. Any additional charges such as taxes or customs duties are the responsibility of the buyer.
6. Shipping and Delivery
We ship our products worldwide. Shipping costs and delivery times vary depending on the destination. While we strive to ensure timely delivery, unforeseen circumstances may cause delays. We are not responsible for any delays caused by third-party shipping providers.
7. Exchanges
Due to the nature of our products, all sales are final. However, if you receive a defective or incorrect item, please contact us within 00 days of receiving your order, and we will work with you to resolve the issue.
8. User Accounts
You may create an account on our website to streamline your shopping experience. You are responsible for maintaining the confidentiality of your account information, including your password, and for all activities that occur under your account.
9. Privacy Policy
Your privacy is important to us. Our Privacy Policy, which explains how we collect, use, and protect your personal information, is incorporated into these terms and conditions. By using our website, you agree to our Privacy Policy.
10. Intellectual Property
All content on this website, including text, graphics, logos, and images, is the property of Yes helping Hand or its content suppliers and is protected by intellectual property laws. You may not reproduce, distribute, or use any content from this website without our express written permission.
11. Limitation of Liability
We are not liable for any direct, indirect, incidental, or consequential damages arising from your use of our website or products. Our total liability to you for any claim related to your use of our website or products shall not exceed the amount paid by you for the product in question.
12. Billing and Payment
If you buy from us, you agree to pay for the goods and services. We bill based on your chosen payment method. Invoices are due within 00 days.
13. Representations and warranties
We both have the authority to enter into this agreement. We'll provide websites and services as we see fit.
14. Your Responsibilities
Follow applicable laws and respect others rights on the website.
15. Notices
We may notify you through the website or email. You can contact us at the provided address.
16. Entire Agreement
This agreement covers website use and supersedes prior communications. We can change these terms, so check them periodically.
17. Intellectual Property Notices
Our website elements are protected by various laws. You can't copy our content without permission.
18. Information Collection
We collect data when you use our website, such as during registration or ordering. We may use cookies to enhance your experience.
19. How do we use your Information?
We use your data for various purposes, like personalization and customer service.
20. Data Protection
We employ security measures to protect your data.
21. Do we use "Cookies"?
Yes, we use cookies for various purposes. You can adjust your browser settings to manage cookies.
22. Disclosure of Information
We don't sell your personal information to outside parties. We may share non-personal information for marketing purposes.
23. Governing Law
These terms and conditions are governed by the laws of Nepal. Any disputes arising from your use of our website or products will be resolved in the courts of Nepal.
24. Changes to Terms and Conditions
We reserve the right to modify these terms and conditions at any time. Any changes will be posted on this page, and your continued use of the website after such changes will constitute your acceptance of the new terms.
25. Legal Contact Information
If you have any questions about these terms and conditions, please contact us at [email protected]